FAQs
1. How do I take off and put on Glass Wrappings' elastic wrappings?
It’s easy! Please see our YouTube video to see how, or follow the written directions located at the end of the FAQs.
2. How do I take off and put on Glass Wrappings' embellishments?It's even easier! Please see our YouTube video to see how, or follow the written directions located at the end of the FAQs.
3. How long will it take to receive my order?
It is important to differentiate "production time" from "shipping time" when estimating the time it will take for you to receive your order. Production time is the length of time it takes to produce a Glass Wrappings' product. Because all of our wrappings and embellishments are handmade, we are consistent in asking for a window of 5 business days from the time we send out your order confirmation email to produce them. Of course, we strive to shorten that time frame whenever possible.
Shipping time is the time it takes from the moment your package is accepted by the post office until it reaches you. Due to our Midwest location, USPS Ground Advantage gives us a guide of 2-4 days for delivery throughout the continental United States. However, we can NEVER absolutely guarantee a certain delivery day, due to a possibility of a high volume of orders or service problems that are outside of our control, such as natural disasters, carrier delays, inclement weather, impact of peak shipping volumes, and widespread illness.
If you are planning a special event and need delivery on a particular date, please contact me at nancy@glasswrappings.com, and we will do our best to accommodate you.
You can read our complete shipping policies here.
4. What is your return policy?
Your complete satisfaction is of utmost importance to us. We try to provide our customers with the best products possible because we want you to love your Glass Wrappings' products as much as we do!
If you find you are unsatisfied with your purchase within 30 days of receiving your order, please contact us at nancy@glasswrappings.com to let us know what the problem is so we have the opportunity to resolve it to your satisfaction.
Merchandise must be returned in the same condition as it was received. Return shipping charges are non-refundable and are the full responsibility of the customer. Refunds will be issued for the price of the item, excluding shipping fees.
We do not accept returns of:
- Custom or personalized orders
- Sale items
- Gift cards
Our returns, refunds, exchanges, and cancellations policy can be found here:
5. Do you design custom orders?
Because of the “mix and match” nature of this product, there are literally hundreds of different combinations available from the offerings we show online. However, we relish the chance to make a unique product for your home, special day, or event. Please get in touch with us at nancy@glasswrappings.com
6. How do I communicate with Glass Wrappings?
You can access our contact form here. As a brand new store, we ask your patience as we continue to learn from any mistakes. Please use the contact form for questions and feedback. We welcome any constructive feedback, and if any problems arise, we ask for the opportunity to resolve the issue first.
7. Do you fulfill wholesale orders?
We would love to! Please contact us at nancy@glasswrappings.com.
8. Do you offer sales or discounts?
During certain times of the year we may hold sales. Please check the banner at the top of our home page for any current promotions.
9. Do you offer gift wrapping?
Gift wrapping is something we are looking forward to offering, and hope to do so in time for the 2023 holiday season.
Our products are packed in sturdy cardboard boxes. If you are ordering glassware (and we hope you are, as our products look best on our glassware!), it is wrapped for protection, and the shipping box is filled with our homemade, environmentally friendly excelsior.
If your purchase is a gift and you don’t have time to mail it yourself, please let us know and we can ship it directly to the gift recipient. There is no extra charge for this!
10. Does Glass Wrappings “give back” to any non-profit organizations? If so, how do you select them?
We do! As we are getting started and trying to recoup some of our start-up costs, we are donating 1% of our gross sales to a non-profit organization. That may not seem like a lot, but we like donating from gross sales as opposed to net sales. It’s a much more transparent way of operating, and we think that is important.
Our intention is to specify a different charity each quarter. Do you have an idea for a worthy charity? Please contact me at nancy@glasswrappings.com.
11. How do you keep my personal information private? Keeping your personal information private is very important to us. We sell through the Shopify platform, and our privacy policy can be found here
12. When do you add more styles to Glass Wrappings? Is there a way to know in advance?
Generally, we drop new styles on Friday mornings, but at certain times of the year we might add new products more than once a week.
You can know in advance by signing up for our quarterly newsletter. Our newsletter has product previews, discount information, etc. Sign up here.
MORE QUESTIONS? Please contact us at nancy@glasswrappings.com.
Transcript of YouTube video - How to put on / take off elastic wrappings:
Hi, I’m Nancy Welts Schulte, and I’m the creator of Glass Wrappings.
Glass Wrappings is a new and unique idea in home decor.
Our mission is to help people who like to decorate their homes for holidays, special occasions, and the seasons, be able to do so more easily and quickly, and for less money and impact on the environment. That is why our tagline is “Celebrations Simplified.”
Most of the time, people are concerned with what goes INSIDE a glass container. But at Glass Wrappings, we focus on what the EXTERIOR of a container looks like.
Glass Wrappings creates handcrafted elastic wrappings and beautiful embellishments that transform the outside of a container to complement what goes inside — that could be flowers, candles, candy…whatever you wish.
So, you can take a plain, dull container like this and transform it into something beautiful with very little effort.
Indeed, two important ideas behind Glass Wrappings are that each of its components — (1) glassware, (2) elastic wrappings, and (3) embellishment sets — are both INTERCHANGEABLE and REUSABLE.
This gives you the ability to create any different looks with just one piece of glassware.
You can see from our assortment here that Glass Wrappings are beautiful fun, but most importantly, versatile.
In this video, I want to show you how to change out your elastic wrappings for a new style.
There are two ways you can order Glass Wrappings: (1) as a “complete set” — of glassware, elastic wrapping, and embellishments, or (2) you can choose the individual components “ala carte” for a more custom look
Our suggestion is that you order complete sets the first couple of times. It’s the easiest way to get started because all three components are sent together in one package.
Your glassware will arrive already wrapped, and the embellishments will be inside the container. This means all you have to do is put the embellishments on the glassware! Then, you’ll have a beautiful container, ready to fill with your favorite decor.
However, in the future, if you decide to purchase additional elastic wrappings (and we hope you do) you’ll need to take them on and off.
To put the wrapping on:
- Take it out of the bag by holding on to the clothes pin. It will serve as a marker for the middle of the top row of elastic. At the bottom, the two ends are finished with Velcro to keep them in place.
- Shake the wrapping out to make sure it is not tangled.
- I think it is easiest to put the wrapping on from the top down, SO:
- Position the first cross on the glassware. Make sure the right side of the wrapping is on the outside.
- Move the elastic down the glassware, from back to front and back again, placing the crosses of the wrapping where you want them.
- One of the nice things about elastic is that it has some give to it, so you can move it around in order to line up the crosses vertically on the container. When you like the way it looks, remove the clothes pin.
- You’ll see the Velcro fasteners located at each “cross” — ready for the application of your embellishments.
- We’re nearing Halloween, so let’s put on some spider embellishments.
- Just take them out of the bag and attach them at the crosses in the front and back.
To take the wrapping off:
- Clip the clothes pin back on the wrapping in the middle at the top.
- Then you can slip off the wrapping —I slide it from the bottom up to the top, but you can start from the top down if you wish.
- You can store your wrapping in the zip lock bag it arrived in — it won’t wrinkle, but perhaps you'll prefer to hang it on a hook somewhere until you want to use it again.
The other video in this FAQ section shows you how to change out embellishments. By doing that too, you will get the greatest benefit from your purchase of Glass Wrappings.
We are adding new products and styles nearly every week, so I hope you will stop by our website, glasswrappings.com frequently.
If you have any questions, please contact me at nancy@glasswrappings.com. Thank you so much for joining me today!
Transcript of YouTube video - How to put on / take off embellishments:
Hi, I’m Nancy Welts Schulte, and I’m the creator of Glass Wrappings.
Glass Wrappings is a new and unique idea in home decor.
Our mission is to help people who like to decorate their homes for holidays, special occasions, and the seasons do so more easily and quickly, and for less money and impact on the environment. That is why our tagline is “Celebrations Simplified.”
Most of the time people are concerned with what goes INSIDE a glass container. But at Glass Wrappings, we focus on what the EXTERIOR of a container looks like.
Glass Wrappings creates handcrafted elastic wrappings and beautiful embellishments that transform the outside of a container to complement what goes inside — that could be flowers, candles, candy…whatever you wish.
So, you can take a plain, dull container like this and transform it into something beautiful with very little effort.
Indeed, two important ideas behind Glass Wrappings are that each of its components — (1) glassware, (2) elastic wrappings, and (3) embellishment sets — are both INTERCHANGEABLE and REUSABLE.
This gives you the ability to create many different looks with one piece of glassware.
You can see from our assortment here that Glass Wrappings are beautiful and fun, but most importantly, versatile.
In this video, I want to show you how to change out your embellishments for a new style.
There are two ways you can order Glass Wrappings: (1) as a “complete set” — of glassware, elastic wrapping, and embellishments, or (2) you can choose the individual components “ala carte” for a more custom look.
Our suggestion is that you order complete sets the first couple of times. It’s the easiest way to get started because all three components be sent together in one package.
Your glassware will arrive already wrapped, and the embellishments will be inside the container. This means all you have to do is put the embellishments on the glassware. Then, you’ll have a beautiful container, ready to fill with whatever you wish.
However, in the future, if you decide to purchase additional embellishments (and we hope you do) you’ll need to take them on and off.
There are five “crosses” of elastic on most of our glassware — 3 in the front and 2 in the back. Our embellishment sets contain at least 5, and often 6, or even 7 items. So, with most sets you purchase, the first thing you need to do is to decide how you want your container to look.
Because they are interchangeable, three are many, many possible combinations — but there is no “right” way — it’s only important that YOU like the way it looks.
This 4th of July set from our Annual Collection has 7 embellishments — 6 stars and a heart.
I like the Heart embellishment, and because the elastic is black and white, I’m going to choose these more colorful embellishments. I’m going to put these 3 embellishments down the front in this order, and these 2 in the back.
For most of our embellishment sets, each “cross” on the elastic wrapping will have the “hook” (or rough) side of a Velcro circle on it. The “loop” (or soft) side will be attached to the back of the embellishment.
I’m sure everyone is familiar with Velcro. All you do is place the two sides together at the cross. It really couldn’t be easier!
To take the embellishments off, my only suggestion is to take a little care. The Velcro fasteners are sticky-backed and adhere well. They could be re-applied to the elastic or to the embellishment if they should come off, but that’s never happened to me if I take them off carefully.
I just put my thumbs between the elastic and the embellishment and gently separate them like this. Then, you can store them in the zip lock bag they arrived in for later use.
The other video in this FAQ section shows you how to change out elastic wrappings. By doing that too, you will get the greatest benefit from your purchase of Glass Wrappings.
We are adding new products and styles nearly every week, so I hope you will stop by our website, glasswrappings.com frequently.
If you have any questions, you can contact me at nancy@glasswrappings.com. Thank you so much for joining me today!